Nightmare at Airline Check-in Counter

standing-at-the-check-in-counterA few weeks ago I had to make a short trip to a neighbouring country. As usual I waited until the last minute to book my flights and accommodation. At first I went directly to the airline web sites to see if they had any cheap tickets… and when that failed, I used a few booking search engines to find cheap tickets to my destination. The cheapest airline by far was an airline that I had never heard of before… I quickly booked my tickets, selected my seats… but there was no online check-in – very frustrating because I only intended to take hand luggage for my weekend trip and didn’t want to have to stand in a queue to collect my boarding pass. Continue reading

Is Apple Pay Already a Top 5 eCommerce Payment Platform?

Apple PayAbout a week ago a number of web sites featured articles proclaiming Apple Pay on the Web to be the 5th biggest payment platform used by the most popular ecommerce websites. This seemed incredible, given that Apple Pay on the Web launched about 2 months ago and only works with Safari on macOS Sierra and iOS 10… so, I thought I’d delve into it a little for discussion. Continue reading

I’m Baaaack!

Life can be tough, sometimes… It can be especially cruel to a lonely blogger who hasn’t been checking if their backup has been working for a while.  A few months ago my self hosted blog crashed. In the day’s following the crash I went through every emotion that I imagine a college student who just realised that the dog really ate their homework would go through. Continue reading

Future of payments does not need Mastercard or Visa – banking chief

A week ago I presented a paper on cloud based payments and the OpenPay cloud payment architecture that we are working on at Standard Bank… The above headline screamed across a couple of websites and the discussion on that statement has since taken on a life of its own on a number of Linkedin groups – where everyone is an expert at everything. Continue reading

Highlights from “The Payments Innovation Jury Report 2013”

The Global Innovation Jury convenes a large panel of payments industry leaders from around the world every two years. For 2013, the jury included 25 leaders in the payments sector from 13 countries and 5 continents. Members of this select group have all held leadership roles at major organisations in payments such as global banks, major processors, international card schemes and technology firms. The vast majority have lived and worked in multiple countries and as such have a comprehensive understanding of the global payments market. All are still directly involved with payments innovation. Below are the highlights and my commentary on the jurist’s consensus. Continue reading